Read the table as in the following example: Multiple users… (but not a single user) …from outside our organization…Can’t join a Skype for Business Online meeting from multiple computers: (is usually caused by) Lync federation issue or external network issue.īe aware that each column and each row are mutually exclusive. However, some categories may be outside the technical support boundaries of a Skype for Business Online support engineer. This table is provided to help scope the problem to a certain category. When you have the answers to these questions, see the following table to determine the kind of issue that you’re dealing with. Can the affected users reproduce the problem on a single computer or on multiple computers?.
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December 2022
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